SriLankan Airlines has come out on top in the Aviation Sector on LMD’s Most Loved Brands, proving that the national carrier remains close to the hearts and minds of Sri Lankan travellers for its uniquely warm Sri Lankan service, extensive network, unparalleled direct services and seamless connections. The Most Loved Brands were determined entirely by LMD’s discerning readership, made up of professionals and the who’s who of the local corporate sector, in response to unaided, open-ended questions.
SriLankan Airlines prides itself on providing an authentically Sri Lankan service. From the warm smiles that great every passenger at boarding, to the incomparable hospitality that makes every journey comfortable and memorable, and award-winning cuisine to suit every palate, both international and local, the airline has mastered the art of service delivery in true Sri Lankan style. Hiran Hewavisenti, the Chairman and Editor-in-Chief of LMD commented, “It could well be that our readership places a high intrinsic value on SriLankan being the country’s national airline”
The airline’s exceptional onboard service extends to its flight operations. SriLankan operates close to 300 direct flights every week, covering Europe, the Indian Subcontinent, the Middle East, the Far East and Oceania. With direct and codeshare services, the airline connects Sri Lankans to 117 destinations in 59 countries across every continent, making SriLankan Airlines the natural first choice for travellers seeking convenient, direct flights and seamless connections out of Colombo.
Additionally, SriLankan Airlines continuously engages with its passengers and the wider Sri Lankan community through a combination of public relations, corporate social responsibility (CSR) and sustainability initiatives, rewarding loyal customers while giving back to the society. As Sri Lanka’s most loved aviation brand, the airline has clearly shown that it is global in reach, yet Sri Lankan in spirit. LMD’s readers further selected the airline as one of the top ten most loved corporate brands in Sri Lanka across all sectors.